Terms of Service

Effective October 25, 2026

Not affiliated with or endorsed by the NYPD or DCAS. Road to Sergeant is an independent study resource. Road to Sergeant is for educational purposes only and is updated through October 2026. For any new procedures or updates, always refer to the current Patrol Guide. Using this site is not a guarantee of any exam result.

1. Agreement

These terms govern your use of Road to Sergeant at earnthechevrons.com (the "Service"), operated by David, an independent individual ("we", "us"). It is not a company or a government service. By creating a profile, paying, or using the Service you agree to these terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. What the Service is

Road to Sergeant is a study aid: practice tests, a Practice a Final Test, a procedure library, notes, highlights, flashcards and progress tracking, built to help you prepare for promotion exams. It is an independent product. It is not published, approved or endorsed by the New York City Police Department ("NYPD") or the New York City Department of Citywide Administrative Services ("DCAS"). The names NYPD, DCAS and "Patrol Guide" are used only to identify the materials the study aid is about.

The practice questions are written for this Service. They are not actual exam questions and may differ from the real exam in content, wording and difficulty. Scores, analyses and "chance to pass" projections are estimates for study purposes only and are not predictions or guarantees. Procedures change; the current official Patrol Guide and Administrative Guide always control. The Service is designed to work best on a desktop or laptop computer.

3. Your profile

You must be at least 18 years old to create a profile.
A profile is for one person. You sign in with a username and password that you choose. Keep the password secret and do not share your profile. Never enter your Social Security number or tax registry number anywhere on the Service.
Who can join. Anyone may create one profile for their own use. We may refuse, suspend or end access to a profile that breaks these Terms.
You are responsible for activity under your profile. Tell us promptly if you think it was used by someone else.
Device rule. A profile can be signed in on one device at a time; signing in on a new device signs out the old one. A profile may be used on up to three devices in any 24 hours. If that limit is exceeded, the profile is signed out of every device and you must wait 4 hours before signing in again.

4. Membership and payment

Free trial. A new profile can use the whole Service free for 15 days from the day it is created, with no card needed. After 15 days, continuing requires the one-time $19.99 payment. Your progress is kept either way.
Access costs $19.99 USD, paid once. It gives you access to the Service until the end of exam day for the 2027 NYPD sergeant exam (currently April 1, 2027). If the official exam date changes, we will move the end of your access to match. There is no subscription and no automatic renewal; access ends after exam day.
Founding members. Profiles created before payments were introduced keep free access until the end of exam day, as a thank-you for testing the Service. We may end this courtesy earlier with at least 30 days' notice shown on the Service.
Who you are paying. The seller is David, an independent individual. Payments are processed by Stripe, and the charge on your card statement shows KAIROS ACADEMY. We never see or store your card number. Applicable sales tax, if any, is your responsibility or will be shown at checkout.
Refunds. If you are not satisfied, you can ask for a full refund within 7 days of payment with Request a refund in your profile menu. Refunds go back to the card you paid with (usually within 5 to 10 days), and your access ends when the refund is made. After 7 days, payments are non-refundable except where the law requires otherwise, or at our discretion. If something is wrong with the Service or your payment, use Contact us and we will try to make it right.
We may change the price or terms for future purchases. A change does not affect a membership you have already paid for.
After the exam. The Service exists only for the 2027 sergeant exam. After exam day, sales close, every profile (paid and founding) loses access, and the Service will be shut down. If the official exam date moves, the shutdown moves with it. Nothing more is owed once your access period has ended.

5. Acceptable use

You agree not to: copy, scrape, harvest or republish the questions, answers, explanations or other content in bulk or by automated means; use bots, scripts or tools to take tests or to get around the speed, volume, device or security limits; share, sell or resell your profile or access; create fake profiles; interfere with or overload the Service; or use the Service for anything unlawful. We may suspend or end a profile that breaks these rules, with or without notice, and the paid period is not refunded for a violation.

6. Ownership and your content

The Service, its software, design, practice questions, explanations, analyses and original study materials belong to us and are protected by copyright. We give you a personal, non-exclusive, non-transferable, revocable license to use them for your own non-commercial exam preparation during your membership.

The NYPD Patrol Guide, the Administrative Guide and related names and marks belong to their respective owners. They are referred to and excerpted here for educational study. We claim no ownership of them.

The notes, highlights and flashcards you create are yours. You give us permission to store and display them to you so the Service works.

Copyright or other complaints. If you believe something on the Service infringes your rights, use Contact us with what the material is, where it appears, and your contact information, and we will review it promptly.

7. Availability and changes

We work to keep the Service available until the end of exam day but do not promise it will be uninterrupted or error-free. We may change, add or remove features and content, and we may update these terms. If we make a material change we will post the new date above; continuing to use the Service after that means you accept the changes.

8. Disclaimers and limits of liability

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including accuracy, completeness, fitness for a particular purpose and non-infringement. We do not guarantee that you will pass any exam, be promoted, or that the content reflects the latest official procedures. Nothing here is legal, career or official departmental advice.

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost opportunities, promotions or earnings, arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us for the Service in the 12 months before the claim. Some places do not allow certain limits, so parts of this section may not apply to you.

9. Governing law

These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Courts located in New York State have jurisdiction over disputes, unless the law gives you the right to bring a claim elsewhere.

10. Contact

Questions, problems or complaints: Contact us.